MGA and Insurance Brokers

QDOS Assistance are trusted by our MGA and Insurance Broker partners to provide a white labelled, customer centric claims management solution. Working to agreed service levels we deliver a peerless customer experience that protects your brand and fosters loyalty and trust.

We process all types of claim ranging from a cracked windscreen to heavy accident damage. We will assist your customer whether the incident was their fault, somebody elses fault, split liability, theft or vandalism.

Our bespoke, state of the art claims management system fully integrates with our business partners to ensure a cohesive claims process that guarantees customer satisfaction and reduces cost. We can provide real-time management information at any stage during the claim process to ensure that you are kept fully informed of how we are looking after your customers.

 

Claims Management Companies

QDOS Assistance have a wealth of experience in creating bespoke solutions for CMC's of any size. Whether it's a complete white label solution or you are just looking to add value to a specific part of your business, by sharing best practice we are confident that we can build a solution that meets your requirements. We have invested heavily in our people and our bespoke IT systems so whatever your needs, we can be trusted to deliver an outstanding service to you and your customers.

 

Fleet Operators

QDOS Assistance understands how important it is to keep your vehicles on the road. We can devise a bespoke fleet solution that includes accident repair management, repair and VAT funding, replacement vehicle hire, third party cost reduction, telematics, driver records, vehicle maintenance and defleet to meet your exact requirements.

Our Approved Repair Network and repair management process ensures lowest key to key times and measurable cost benefits to our partners.

Our experienced claims handlers provide unbeatable support for you, your drivers and the third party as required.

 

Public Services and Local Authorities

QDOS Assistance can help your resources stretch further. We manage both fault and non-fault accident claims from start to finish.

Our proven repair process is designed to put your accident damaged vehicles safely back in service in the shortest possible time, whilst proactive third party assistance ensure overall claims liability costs are kept to a minimum.

 

Accident Repair Centres

QDOS Assistance welcome enquiries from quality repairers who wish to join our network.

We offer expert claims handling, credit repair and credit hire services and are trusted by insurers and brokers to place repair work on their behalf.

To receive work from us you must be CAPS enabled (or equivalent) and BS10125 or manufacturer/insurer approved.

Once accepted as a QDOS Assistance repairer you will benefit from regular, quality work, at competitive rates with competitive payment terms.

 

Manufacturers and Dealers

QDOS Assistance work with manufacturers and dealer groups that are looking to protect their brand and provide excellent service to their customers.

Our bespoke offering includes start to finish accident claims handling, repairs ringfenced to your approved repairers and brand-matched replacement vehicles. All designed to support customer retention, increase registrations and promote the sale of manufacturer parts and materials.

 

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