QDOS Assistance are trusted by our MGA and Insurance Broker partners to provide a white labelled, customer centric claims management solution. Working to agreed service levels we deliver a peerless customer experience that protects your brand and fosters loyalty and trust.
We process all types of claim ranging from a cracked windscreen to heavy accident damage. We will assist your customer whether the incident was their fault, somebody elses fault, split liability, theft or vandalism.
Our bespoke, state of the art claims management system fully integrates with our business partners to ensure a cohesive claims process that guarantees customer satisfaction and reduces cost. We can provide real-time management information at any stage during the claim process to ensure that you are kept fully informed of how we are looking after your customers.
QDOS Assistance have a wealth of experience in creating bespoke solutions for CMC's of any size. Whether it's a complete white label solution or you are just looking to add value to a specific part of your business, by sharing best practice we are confident that we can build a solution that meets your requirements. We have invested heavily in our people and our bespoke IT systems so whatever your needs, we can be trusted to deliver an outstanding service to you and your customers.
QDOS Assistance understands how important it is to keep your vehicles on the road. We can devise a bespoke fleet solution that includes accident repair management, repair and VAT funding, replacement vehicle hire, third party cost reduction, telematics, driver records, vehicle maintenance and defleet to meet your exact requirements.
Our Approved Repair Network and repair management process ensures lowest key to key times and measurable cost benefits to our partners.
Our experienced claims handlers provide unbeatable support for you, your drivers and the third party as required.
QDOS Assistance can help your resources stretch further. We manage both fault and non-fault accident claims from start to finish.
Our proven repair process is designed to put your accident damaged vehicles safely back in service in the shortest possible time, whilst proactive third party assistance ensure overall claims liability costs are kept to a minimum.
QDOS Assistance welcome enquiries from quality repairers who wish to join our network.
We offer expert claims handling, credit repair and credit hire services and are trusted by insurers and brokers to place repair work on their behalf.
To receive work from us you must be CAPS enabled (or equivalent) and BS10125 or manufacturer/insurer approved.
Once accepted as a QDOS Assistance repairer you will benefit from regular, quality work, at competitive rates with competitive payment terms.
QDOS Assistance work with manufacturers and dealer groups that are looking to protect their brand and provide excellent service to their customers.
Our bespoke offering includes start to finish accident claims handling, repairs ringfenced to your approved repairers and brand-matched replacement vehicles. All designed to support customer retention, increase registrations and promote the sale of manufacturer parts and materials.
We have now been trading with QDOS Assistance for a year and they have become a valued business partner. The implementation went very smoothly, they have a great team and are just nice people to work with. I have every confidence that that our customers are dealt with in a friendly professional way and receive the service we would expect from our claims first response team.
We have used the services of QDOS Assistance for a number of years as our chosen partner. We find them friendly, professional and we know our clients are in good hands.
Following a minor traffic collision I was fortunate to find QDOS. Within an hour of reporting our incident, our vehicle was collected by a local body shop and we were offered a hire car for the duration of the repair. All through the process, we were kept informed with regular, clear, concise information and nothing was too much trouble. The vehicle was delivered back to us as good as new and in a timely manner. I really cannot speak highly enough of the service.
Great service, the QDOS office staff organised everything, a faultless repair and lovely hire car. Highly recommended.
QDOS sorted my car repairs and provided a hire car, they dealt with everything and I would recommend them to anyone who`s had an accident.
I cannot think of anything to improve on. The overall experience seemed to go surprisingly smoothly.
I had an accident and was recommended to QDOS. They sorted the repair and a replacement car. Fantastic service, I would definitely use them again.
I have used QDOS Assistance and found them to be very efficient and a good reliable company.
I was recommended to use QDOS by a friend after being involved in an accident and can`t recommend them enough. They took care of everything from start to finish and were very professional in their approach, 5 STARS.
I was recommended to QDOS by a friend after someone hit me from behind whilst at traffic lights. The service was impeccable, I had a hire car delivered the next day which I had until my car was repaired. I didn't have to do a thing, QDOS dealt with everything. Would highly recommend. No stress dealing with it yourself! .
We have been working with QDOS for over 10 years now. We are very happy with the service we receive from the claims handlers and Roxanne who comes out to see us and deals quickly and efficiently with any queries we have. Would highly recommend QDOS Assistance for all aspects of Claims Management.