About QDOS Accident Assistance

QDOS Assistance, part of the QDOS group, was formed in 2004 making us one of the longest established claims management companies in the UK. Our aim has always been to provide the very best service levels within our industry. To achieve this you have to have the right people, we are proud to have assembled a wonderful team, our diverse skillset and proactive approach ensures we continue to delight consumers and to meet the needs of our business partners.


We offer a comprehensive range of claims management services from first notification of loss through to claim completion.

 

Our model offers exceptional support to:

 

  • MGA's and Insurance Brokers
  • Claims Management Companies
  • Accident Repair Centres
  • Fleet Operators
  • Public Services and Local Authorities
  • Manufacturers and Dealers
  • Private Consumers

 

We believe consistency and communication are key to delivering service levels that exceed expectations and are proud that our Directors and many of our key personnel have been with the company for many years.

 

The Management Team

Andy Grubb

Andy Grubb

Marketing Director

Mark Reynolds

Mark Reynolds

Finance Director

Sid Hodgetts

Sid Hodgetts

Sales Director

Rob Hannah

Rob Hannah

Operations Director

Andy Grubb

Andy Grubb

Andy has 12 years' experience in the accident management industry and is responsible for our marketing strategy, he is also a professional actor and has appeared in a number of popular TV and theatre productions.

Alongside spending time with his family Andy is a keen cyclist and raises money for charity on a regular basis.

I enjoy creating innovative ways to promote our products and services to our business partners, ensuring that they know exactly what we do and what to expect from us.

Mark Reynolds

Mark Reynolds

Mark has been working in the insurance and accident management sector for 22 years and looks after both the company finances and IT development. He recently completed a 1st class honours degree in Business specialising in accounting.

In his spare time Marks plays the piano, climbs mountains and supports Everton.

My role is all about supporting the other directors and team members by creating systems that provide timely and accurate information that inform decision making and makes everybody's job more rewarding.

Sid Hodgetts

Sid Hodgetts

Sid has over 25 years' experience in the accident management sector with experience in both sales and operations. Sid has worked for some of the largest companies in the industry at a managerial or director level. He manages our field sales team and is responsible for implementing our sales strategy.

In his spare time Sid likes running, cycling and spending time with his family in France.

We have seen an unprecedented amount of change in our industry over the past few years but at QDOS one of our key strengths is consistency – you know what you are going to get. Maintaining that consistency despite short term unsustainable competitor pressures is what we are all about and what our partners expect from us.

Rob Hannah

Rob Hannah

Rob has 24 years' experience in the accident management and legal sector. He has a 1st class honours degree in law and has a very keen eye for detail. Rob manages the operation, designing and implementing processes, together with the development and delivery of training programs that ensure we continue to outperform our peers.

In his spare time Rob is an Olympic Weightlifter and recently competed in the British and European Masters Championships.

Providing a market leading operation means not just meeting customer expectations, but exceeding them right across our supply network in terms of dependability, flexibility, the quality of our product and speed of our delivery.

Our Office

We believe that our success is down to our people, our directors lead by example and every member of our staff enjoys a secure working environment affording opportunity and reward.

What do our Clients think of us?

 

If you wish to discuss our services

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