QDOS Accident Assistance, part of the QDOS Group, was formed in 2004 making us one of the longest established accident management companies in the UK.
Over the years we have provided business solutions to companies ranging from motor manufacturers to small independent operators.
We believe that consistency is the key to delivering a service that exceeds expectations and are proud that our Directors and many of our key personnel have been with the company from day one.
The Management Team
Andy is a successful entrepreneur with over 10 years’ experience in the accident management industry. Andy is also a professional actor and has appeared in a number of popular TV shows. In his spare time Andy is a keen cyclist and raises money for charity on a regular basis.
My passion is creating innovative ways to communicate our strategy to our business partners ensuring that people who deal with QDOS know exactly what we do and what to expect.
Mark has been working in the insurance and accident management sector for 20 years and looks after both the company finances and IT development. He recently completed a 1st class honours degree in Business specialising in accounting. In his spare time Marks plays the piano, climbs mountains and supports Everton.
My role is all about supporting the other directors and team members by creating systems that provide timely and accurate information that inform decision making and makes everybody’s job more rewarding.
Sid has over 25 years’ experience in the accident management sector with experience in both sales and operations. Sid has worked for some of the largest companies in the industry at a managerial or director level. Sid manages the field sales team and is responsible for implementing our sales strategy. In his spare time Sid likes running, cycling and spending time with his family in France.
We have seen an unprecedented amount of change in our industry over the past few years but at QDOS one of our key strengths is consistency – you know what you are going to get. Maintaining that consistency despite short term unsustainable competitor pressures is what we are all about and what our customers love.
Rob has 22 years’ experience in the accident management and legal sector. He has a 1st class honours degree in law and has a very keen eye for detail. Rob manages the operation ensuring that what we are actually doing is what our customers want. Designing and implementing systems and processes to deliver an effective operation, together with the development of training procedures to support gold standard service are a key part of Rob’s day to day role. In his spare time Rob is an Olympic Weightlifter and recently competed in the British and European Masters Championships.
Providing a market leading operation means not just meeting customer expectations, but exceeding them right across our supply network in terms of dependability, flexibility, the quality of our product and speed of our delivery.
What people say about us...
"great service and quick repair payment..."
QDOS provides a great service and quick repair payment. The office are very positive and I hear nothing but praise from my customers. The biscuits are a bonus
Phil Yeomans - Paignton Motorbodies
"managing our claims and expectations..."
FTVL have worked with QDOS for the last two years. We use our own fleet to maximise credit hire revenue and find QDOS excellent at managing our claims and expectations.
Nathan Kidby - FTVL
"pay excellent rates, very quickly..."
I would not use any other company. The QDOS estimate building service has been great for my bottom line. They are brilliant with my customers and pay excellent rates, very quickly.
Mark Turner - Paintmark Autobodies
"my claims are processed quickly..."
I switched to QDOS ten years ago and I am very happy with them. My claims are processed quickly and I earn more using my own cars for hire. Great staff, 2 day payment on repairs, good commission. I could not be happier
J Rehman - Rehman & Sons Specialist Vehicles
"the office staff are very proactive..."
I have used QDOS for my non fault work for about ten years. The office staff are very proactive and quickly get my customers into hire and the repairs authorised. Payment for repairs normally takes 2 or 3 days. The field sales team are always available. The Best!